Privacy Policy

This Privacy Policy explains how Sprout (“we”, “us”, “our”) collects, uses, and shares information when you use Twiggle (the “Service”).

1. Information We Collect

We may collect the following categories of information:

• Account information (e.g., email, authentication identifiers).
• Usage information (e.g., pages viewed, feature interactions, device/browser details).
• Content you provide (e.g., pitch text, settings, saved items).
• Payment and billing metadata if you purchase a plan (processed by our payment provider; we don’t store full card details).

2. How We Use Information

• To provide, maintain, and improve the Service.
• To authenticate users and prevent fraud/abuse.
• To personalize features (e.g., saved history, dashboard views).
• To process payments and manage subscriptions (if applicable).
• To communicate with you about updates, support, and important notices.

3. How We Share Information

We may share information with service providers who help us operate the Service (for example hosting, databases, authentication, analytics, and payments). We may also share information:

• If required by law or legal process.
• To protect the rights, safety, and security of our users, the Service, and the public.
• As part of a business transaction (e.g., merger, acquisition) subject to appropriate safeguards.

4. Cookies and Tracking

We may use cookies or similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

5. Data Retention

We retain information for as long as needed to provide the Service and for legitimate business purposes (such as security, audits, and dispute resolution). You may request deletion where applicable.

6. Security

We use reasonable administrative, technical, and organizational measures to protect information. No system is 100% secure, and we can’t guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or export your information, and to object to certain processing. To make a request, contact us at privacy@sprout.example.

8. International Transfers

If you access the Service from outside the country where our systems operate, your information may be transferred and processed in other countries. We take steps designed to ensure appropriate safeguards where required.

9. Children’s Privacy

The Service is not intended for children under 13 (or the age required by your jurisdiction). We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we’ll take reasonable steps to notify you. Continued use after updates means you accept the updated policy.